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Why Loss Adjusters
In a rapidly changing world, there are no longer fixed roles in claims, underwriting or distribution. Gone are the days when adjusting firms were populated with ‘generalists’ who each undertook a wide variety of personal and commercial lines property claim assignments. Today’s insurance market requires expertise that maps to the risk, the strategic demands of clients and the varying dynamics of individual claim instructions. This is increasingly important given the emergence of new insurable risks, from evolving cyber risks to pandemics, contingent business interruption and the role of climate change. Crawford saw the need for more complex skillsets to meet
